Frequently Asked Questions

Everything you need to know about bringing Betty’s Home into yours.

What materials do you use for your textile products?

We prioritize comfort and durability, using high-quality materials such as 100% organic cotton, soft velvet, and hypoallergenic fillings for our pillows and cushions.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days. Once your order is dispatched, you will receive a tracking number via email to monitor its progress.

Do you offer international shipping?

Yes, we ship Betty’s Home products worldwide. Shipping costs and delivery times vary depending on the destination country and are calculated at checkout.

What is your return policy?

We want you to love your home decor. If you are not satisfied, you can return unused items in their original packaging within 30 days of delivery for a full refund.

How should I care for my Betty’s Home cushions?

Most of our covers are machine washable at 30°C on a gentle cycle. We recommend air drying to maintain the fabric's softness and color vibrancy.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.